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All Posts By

Rob McCartin

Hospital Wait Time Reporting

By Announcement

Greetings Everyone,

We wanted to share a message that has been delivered by our partners to the south of us in the Southern Tier region. We realize this remains as an issue, so we wanted to remind everyone how they can report this. Please, we encourage you to use these pathways for reporting so we can continue to see the problem and where it exists. If we don’t know that it is broken, we cannot work to fix it.

We recognize that extended hospital wait times continue to be a challenge for EMS agencies in our region. To better document and address these delays, we strongly encourage providers to take the following steps when encountering excessive wait times:

  • Complete the NYS Wait Time Survey – When an extended delay occurs, please report it using the EMS Agencies to Report Long Wait Times at Hospitals portal.
  • Document Offload Time Accurately – Ensure that the offload time is correctly recorded in your PCR to provide a clear record of patient handoff delays.
  • Report Egregious Delays – For particularly severe wait times, in addition to completing the wait time survey, agencies should consider filing a formal hospital complaint using the Complaints About New York State Hospitals form.

By consistently reporting these incidents, we can help advocate for system-wide improvements and better patient care. Thank you for your continued dedication to serving our communities.

Please do not hesitate to reach out with any questions or concerns.

Intro To Rescue Medic

By Training

Greetings Everyone,

Dr Poreda will be hosting a “Intro to Rescue Medic” class on March 5th, 2025, 1830 hours located at the ECTOC. If interested please download the flyer.

http://ubmdems.com/wp-content/uploads/2025/02/5152501-intro-to-rescue-medic-1.pdf

Erie County Training

By Training

Greetings Everyone,

Erie County is hosting a Crisis Intervention Team Training session, February 18th or February 22nd. If interested please down load the flyer.

Also, Erie County still has many seats available for their EMS Speaker Series that is on going. Click the link to see what classes are available – https://www3.erie.gov/ems/ems-speaker-series

http://ubmdems.com/wp-content/uploads/2025/02/CIT-EMS-Feb-2025.pdf

Job Opportunity – Hamburg

By EMS Jobs

Greetings Everyone,

Hamburg is looking to hire a Director of Operations for what will be the HVAC. If interested please download the attachment.

http://ubmdems.com/wp-content/uploads/2025/01/HVAC-Director-of-Operations.pdf

Emergency Services Wellness Symposium March 14th

By Announcement, Training

Greetings Everyone,

Attached is a flyer for a First Responder Wellness Symposium on Friday, March 14th, 2024. This will be an all day event and it will be hosted at the Beaver Hollow Conference Center in Java. If interested, please use the QR code on the flyer to register.

http://ubmdems.com/wp-content/uploads/2025/01/First-Responder-Wellness-Symposium-final2025.pdf

Construction at Buffalo Mercy

By Uncategorized

Greetings Everyone,

An important message from Catholic Health:

On Thursday 12/26/2024 MHOB ED will be undergoing repairs in the hallway leading to the front EMS triage area.  Please advise your crews that on Thursday 12/26/2024 they will not be able to proceed to the front triage area as they are used to so we are asking that they enter the back ER doors, near the EMS room, with all patients until the hallway has been reopened.

Please see attached diagram for further explanation.

http://ubmdems.com/wp-content/uploads/2024/12/Flooring-Repair-Ambulance-Hallway.pdf

Mercy Flight Job Opportunity

By EMS Jobs

Greetings Everyone

Attached is a job opportunity at Mercy Flight. If interested, please download.

http://ubmdems.com/wp-content/uploads/2024/11/Mercy-EMS-Assistant-Operations-Manager-111224-external.pdf