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EMS Protocol App for NYS EMS Providers

Happy EMS Week!

The Bureau of EMS & Trauma System along with the EMS for Children Program are excited to announce during EMS Week 2021 we have partnered with the MURU team to release a statewide EMS protocol app for all of New York State EMS Providers.

The Bureau has entered an agreement with MURU App to provide all EMS providers with the most up to date protocols FOR FREE via the basic portion of the MURU app. In addition to protocols, the app will help providers navigate to newly released policy statements, hospital updates and other communications from the state and regions that help EMS providers best provide care to each of their patients on a daily basis. We believe this will truly change the way NYS EMS providers are able to operate in the field.

The App includes:

Statewide BLS Protocols
Regional ALS Protocols
DOH Policy Statements
Hospital Information
And more…
The app customizes itself to each provider based on their certification, region(s), and agency
The app will instantly notify providers when there are new protocols or other updates
The app is Statewide Partnership Portion is FREE to all providers in New York State
There are additional advanced features for purchase if a provider chooses

Three Steps to the NY Statewide EMS Protocol App:

Download the app from iOS App Store or Google Play for Android Devices
Go to and select sign up to create a free account.
It will ask you for a zip code as well as several other questions so the app will customize itself to you.
Any zip code in New York State will automatically provide you access to the statewide partnership plan that is free to all providers.
The zip code you enter needs to be any zip code in the county of the agency you work in. Once you enter the zip code it will bring up a list of all the agencies in the county and allow you to select your specific agency.

If you have any questions, MURU provides a full help section on the app and website, including a live chat with their support staff. You can also reach out to them at with any questions you have.

The Bureau of EMS and NYS EMS for Children program want to say THANK YOU for everything you do and are excited to bring you a statewide protocol app that covers ALL of New York State and look forward to hearing all your feedback.

Happy EMS Week and we hope this new EMS tool is one that helps you in the field!

Ryan Greenberg