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Kaleida Mask Mandate and Pre-Arrival Notification

All EMS providers must wear masks upon entry to any Kaleida facility.   Masks should be available at each EMS entrance. If no masks are available, please ask staff for a mask for each EMS crewmember and patient(s).

For pre-arrival notification of a STABLE patient, please do not call the medical direction line.  The general ED number should be utilized.  If medical direction is needed, please utilize the med line.

For any questions or for more information please contact me or visit


Joshua J. Lynch, DO, FACEP

Corporate Emergency Services Liasion

Kaleida Health

Clinical Assistant Professor of Emergency Medicine

University at Buffalo| Jacobs School of Medicine