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Discontinuing Hospital Diversion Email Notifications

By September 7, 2022No Comments


From the State:

Beginning today, the DOH Surge Operations Center (SOC) will no longer be sending email notifications for hospital diversions. Real-time hospital emergency department statuses can be viewed at the NYDiverts webpage linked below. (Already linked on

New York Emergency Department Status (

The ED Status column is based on the following definitions:

Normal: Accepting all EMS traffic.

Advisory: Experiencing specific resource limitations which may affect transport of some EMS traffic. EMS agencies are directed to transport patients requiring these services to an alternate hospital for the duration of the advisory period.

On Divert: Requesting re-route of EMS traffic. A diversion does not mean the hospital is closed; but that the current patient load exceeds the hospital’s ability to safely treat additional patients.

Closed: Emergency Department is temporarily closed to all patients due to an internal emergency or condition requiring closure of the Emergency Department.

–: Facilities that are not currently reporting ED status or do not have ED services.

The reason and comments columns may contain additional information related to the current ED status.

Please note, a status of “On Divert” will automatically revert to “Normal” after four (4) hours if the diversion is not extended by the hospital. When this occurs, “Auto Opened” will also appear in the comments column.

We are also happy to announce the following enhancements to the NYDiverts webpage that were rolled out on August 30, 2022:

1. Users have the option to apply more than 1 filter at a time.
2. There is a new ‘smart search’ feature whereas users type into the search bar and any data that matches the criteria will appear. (i.e. “Divert Onon” would bring back records that are have a Status Type of “Divert” and County of “Onondaga”).
3. Smart scrolling, users will no longer need to click through pages but instead will be able to continually scroll down the page to review data

If you have any questions, comments, or concerns, please don’t hesitate to reach out to me directly.


Steven P. Dziura Jr.
Deputy Director

New York State Department of Health
Bureau of Emergency Medical Services & Trauma Systems
875 Central Avenue
Albany, New York 12206